Terms & Conditions (“Terms”)

Last Amended: January 21, 2025

Welcome to the Rick Gilliland Painting website (the “Site”). By accessing or using our Site, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our Site or engaging our services.

1. Acceptance of Terms

By using our Site, you agree to these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you should not use our Site or engage our services.

2. Services

Rick Gilliland Painting provides painting services to residential and commercial clients in the Northern Rivers area. The specific services we offer, including interior and exterior painting, deck and fence painting, and roof restoration, are detailed on our Site. All services are subject to availability and are provided as described at the time of engagement.

3. Quotes and Payments

  • Quotes: All quotes provided by Rick Gilliland Painting are valid for 30 days unless otherwise specified. Quotes are based on the information provided by the client and may be subject to change if additional work or materials are required.
  • Payments: Payment terms will be outlined in the service agreement provided to the client. Payment is typically required upon completion of the work unless otherwise agreed upon. We accept payments via either bank transfer or cash.
  • Deposits: A deposit may be required before work begins, especially for larger projects. The deposit amount and payment schedule will be outlined in the service agreement.

4. Cancellations and Rescheduling

  • Cancellations: If you need to cancel or reschedule a booked service, please contact us as soon as possible. Cancellations made less than 48 hours before the scheduled start time may be subject to a cancellation fee.
  • Rescheduling: We will do our best to accommodate any requests to reschedule services. However, availability may vary depending on the scope of the project and our current schedule.

5. Client Responsibilities

  • Access to Property: The client is responsible for providing access to the property where the work will be performed, including access to utilities such as water and electricity.
  • Preparation: The client should remove any personal items, furniture, or obstructions from the areas where painting will take place. Rick Gilliland Painting is not responsible for damage to items left in the work area.
  • Colour Selection: The client is responsible for selecting paint colours. We recommend that clients test colours on a small area before full application to ensure satisfaction.

6. Warranty and Liability

  • Workmanship Warranty: We offer a 2-year warranty on our workmanship. If you experience any issues related to the quality of our work during this period, please contact us to arrange for a repair.
  • Material Warranty: Any materials used during the project, such as paint, are subject to the manufacturer’s warranty.
  • Liability: Rick Gilliland Painting will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the services provided. Our liability is limited to the total amount paid by the client for the services in question.

7. Intellectual Property

All content on this Site, including text, images, logos, and graphics, is the intellectual property of Rick Gilliland Painting and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from our Site without our prior written consent.

8. Links to Third-Party Websites

Our Site may contain links to third-party websites for your convenience. Rick Gilliland Painting does not endorse or take responsibility for the content or practices of any third-party websites. You access such websites at your own risk.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Rick Gilliland Painting
Phone: 0432 230 539
Email: rickgpainting@gmail.com